Hiring a professional to remodel your home is something like a trust fall.
Think of it this way: when you hire an electrician from a big company, you won’t always get the chance to talk to the people you’re about to put your trust in. The last thing you want to do is break the bank for a new lighting job, only to place your home in the hands of inexperienced professionals who leave you to redo everything yourself. You want to find a team of electricians who deserve your trust– but where, and how?
Brains Electric and Automation, a one-man operation in Walnut Creek, is a small electrician business run by one Edgar Alonso. A professional electrician who’s been fixing wires since he was 18, Edgar is all about quality results and meaningful client relationships–that’s why so many Bay Area homeowners put their trust in his services. This blog delves into the experiences of just a few of Brains Automations’ many satisfied clients.
True Stories: Client Testimonial
Brains Automation’s latest client testimonial video features their latest client, an unnamed Bay Area homeowner who came to Brains Automation for help with home automation services. After a free 30-minute consultation, Edgar worked personally with the client over the course of two weeks to personalize his home setup in each room of his house–including the living room, the bedroom, and more–ensuring that the client was happy with every detail.
Google Reviews on Brains Automation
Since its rebranding in 2022, Brains Automation has received a wide array of reviews from Bay Area community members. In just that time, Edgar and his team have heard it all: from glowing praise and recommendations, to constructive (and, at times, not-so-constructive) feedback. Here are just some of the highlights of Brains Automation’s record of quality service:
"The owner of the company is smart, polite and knows what he is doing.
Workmanship was great. They were aware of the present building code and they were present for all city inspections. When they had to come into the home they were respectful and I trusted them."
-Tom S., Bay Area Homeowner
“Edgar was incredible. He dedicated a ton of time to helping me envision the ideal layout for my living room/home theater [...] even when there were hiccups along the way, Edgar and the team were quick to troubleshoot and fix the problem. Highly recommend!”
-Asad N., Bay Area Homeowner
“We needed a floor receptacle installed on one of our rooms. Edgar and team [...] completed the install in a couple of hours and they did it like it was always there. Few other installers came in and had all sorts of reasons for not doing this [...] Edgar and team had no excuses and only solutions. I am beyond pleased. [...] I have a few other projects lined up for him for being a professional who knows his craft.”
-Bhagavatiram G., Bay Area Homeowner
Yelpers on Brains Automation
“It always feels good to support local businesses, but it's especially rewarding to support ones that are just getting started.”
-Suzie A., Emeryville Homeowner
Suzie, an Emeryville homeowner and Yelp Elite Squad member, contacted Brains Automation in 2022 to help her update the light switches in her house. At the time, Brains Automation was just getting its start after a major rebrand, with no reviews or testimonials under its new name; regardless, Suzie decided to take a chance on a small business, becoming its very first 5-star reviewer.
To her pleasant surprise, Edgar scheduled an appointment with Suzie in the same week, and a member of his team replaced the outlets, light switches, and utility controls in her home–all in a matter of hours. According to Suzie, the professionalism, friendliness, and know-how of the Brains Automations team made for an all-around stellar experience.
“I have a few more electrical projects in mind, and I won't hesitate to contact Brains Automation Homes when the time comes.”
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“Edgar and his team are the best [...] I would hire them without hesitation if you have any home automation or electric type job[.]”
-A.T., Bay Area Homeowner
A.T., another Yelper and homeowner from the Bay Area, commented on Edgar’s quality service and commitment to client satisfaction. After cross-referencing the prices of 3 other reputable electrical companies, they found that Brains Automation was the best option in terms of pricing and scheduling options.
Edgar was called to help A.T. install a new lighting automation system in their home. A few days after the initial appointment, the client discovered a more intuitive layout for the light switches in their home; sure enough, Edgar came back and fixed the layout, and even added some additional details to match the preferences of the client over the span of a couple days. Despite being a small business with a small team, A.T.’s experience shows that no large electrical company can compete with Brains Automation’s personalized, client-first service.
Brains Automation: The Team Bay Area Homeowners Trust
A home is one of the most valuable lifetime investments you can make. When you hire a professional to remodel your house, you’re entrusting them with all the work you’ve put into making your house a home. In that sense, a home project is just like a trust fall: success hinges on putting your trust in the right partner, someone who will return the trust you put in them. That’s no small feat, and even the most discerning homeowners might be hard-pressed to find a team they can trust with the job.
That’s why the Bay Area is so fortunate to have the Brains Automation team for any and all home electric projects. As a small business at the heart of the local community, Edgar and his team of licensed professionals can understand the needs of its clientele better than any major company. When it comes to major home renovations and projects, homeowners in the Bay Area don’t need to worry about who to trust–the answer is always Brains Automation.
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